Careers – Client Servicing Intern

Client Servicing Intern
Full-time | Kolkata, West Bengal

Responsible for high-level relationship management for one or more assigned clients strategic to the Enterprise. Accounts are target clients having a major strategic impact on the long-term success of the Enterprise.

 

General Duties & Responsibilities

  • Strategically focused and responsible for client’s job satisfaction, maintaining client communication and the overall management of the client relationship.
  • Keeps oneself organised against job listed by the Client Servicing Associate.
  • Assess the head of client servicing in job execution.
  • Creating a weekly/monthly reports.
  • Responsibility for maintaining client communication and overall management of client relationship.
  • Manages operational aspects of projects and is responsible for oversight of vendors and subcontractors.
  • Identifies areas where continuous improvement can be applied, oversees the implementation of the change and measures the level of improvement.

 

Educational Requirements

Obtaining a Bachelor’s degree in any field from a recognised organisation.

General Knowledge, Skills & Abilities

  • Inclination to learn and understand client’s business to derive opportunities for clients.
  • Good knowledge of current social media channels and its workings.
  • MS word, Ms Excel, Ms PowerPoint, Google Documents & Drive
  • Excellent negotiation and presentation skills that ensure contract renewal
  • Displays strong oral, written and interpersonal communication skills to effectively manage and/or implement all phases of projects and tasks within the enterprise and with its clients
  • Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client
  • Possesses strong personnel management skills
  • Good understanding of Google Search and Google Web tools

Address:

12, Sunny Park,
Kolkata, West Bengal 700019

Contact:

cs@deskfrog.in
+91-98308-79882

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